SHIPPING POLICY

Last updated: 12/04/2025

Shipping
Shipping is free on all orders.

Order Processing
Orders are processed within 1–3 business days of payment being received.
Once your order has shipped, you'll receive an email with your tracking number.

Delivery Times
Delivery typically takes between 7 and 15 business days from the shipping date.
These times may vary depending on:

- Delivery address
- Periods of high demand (holidays, special promotions)

Order Tracking
Once your order has shipped, you'll receive a tracking number by email.
You'll be able to:

- Track your parcel directly on the courier's website
- Check your order status via the "Track your order" section on our site

Missing Items
If an item is missing from your order:
📩 Contact us straight away: contact@movelina.com

We'll quickly offer you:

- A replacement shipment
- Or another solution suited to your situation

Returns & Refunds
Refunds are only processed after the order has been delivered to the customer.
Once received:

- Returns are possible under the conditions set out in our Refund Policy
- Refunds are issued after the returned product has been inspected
- Any return and restocking fees will be deducted from the refund

Our Promise
At Movelina, every order is prepared with care.
Our goal: reliable, on-time delivery, without the stress.

Contact
📩 contact@movelina.com